Utility Billing

Ways to pay

• Online: sign in to the customer portal to pay by card or bank account, or set up AutoPay.
• By phone: call 1-800-555-0106 any time. There is no fee for bank account payments.
• By mail: send the bottom part of your bill with a check to Town of Alder Falls Utility Billing, 200 Mill Street.
• In person: the cashier window at Town Hall is open weekdays, 8 a.m. to 4:30 p.m. A drop box by the front door takes checks after hours.

Starting or stopping service

Moving in or out? Tell us at least two business days ahead and we will read the meter on the day you choose. Renters can have bills sent to the owner or property manager as well.

Help paying your bill

The Neighbor to Neighbor fund, paid for by residents who round up their bills, gives a credit of up to $150 a year to households that are struggling. Seniors and people with disabilities may also qualify for a 30% low-income discount.